Yes. We're Hiring!

At String Automotive, we are passionate about data and analytics; more importantly the intelligence it brings to marketing and advertising decisions.

Interested in joining the team, send your resume to jobs@stringauto.com!

Implementation Specialist

Location: Groton, MA

 

String Automotive is seeking to expand its agile customer facing team! The Implementation Specialist is responsible for onboarding String’s new customers and is a critical role within the company. Responsibilities include managing data imports, configuring accounts and maintaining a high level of customer satisfaction. We are looking for someone that customers love dealing with, is very organized and has excellent problem solving skills. This is a highly collaborative role in a start-up environment, working cross-functionally with operations, sales and engineering teams.

 

The ideal candidate is first and foremost a data junkie, with customer service experience and passion for problem solving. Willingness to make and learn from mistakes while playing nicely with others is essential.

 

Essential Duties and Responsibilities

• Complete Onboarding for new customers

• Collaborate with Operations, Sales and Engineering teams to create efficiencies in onboarding processes

 

Essential Knowledge & Skills:

• Ability to decipher and work with raw data

• Ability to troubleshoot and resolve issues quickly

• Exceptional oral and written communication skills

• Ability to handle fast paced, demanding customers and initiatives

• Excel proficiency

• Strong attention to detail and accuracy

• Process oriented and very organized

• Extremely strong problem solving and analytical skills (and a curious nature to match)

• Proven time management skills - able to handle conflicting priorities and juggle multiple tasks

• Ability to stay agile and composed in a fast-paced, ever-changing, start-up environment

 


Education/Experience Requirements:

• Bachelor’s degree (preferred)

• Minimum 2-3 years of relevant customer service experience working with web technology or digital marketing

• Experience in the automotive industry is a bonus!

 

 

Market Intelligence Analyst

Locations: Atlanta, GA; Boston, MA; Chicago, IL; Denver, CO and Houston, TX


String Automotive is seeking to expand its agile customer facing team! The Market Intelligence Analyst is responsible for front line communication with String’s customers in the automotive industry including monthly review of data/analytics, product training and maintaining a high level of customer satisfaction. We are looking for someone that customers love dealing with, is very organized and has excellent problem solving skills. This is a highly collaborative role in a start-up environment, working cross-functionally with operations, sales and engineering teams.

 

The ideal candidate is first and foremost a Google Analytics power user, with SEO/PPC experience and passion for content driven marketing strategies. Willingness to make and learn from mistakes while playing nicely with others is essential.

 

Essential Duties and Responsibilities

• Complete Onboarding and Product Training for new customers

• Complete monthly update calls with customers to review analytics and data outlined with String’s product offering(s)

 

Essential Knowledge & Skills:

• Advanced, hands on knowledge of Google AdWords, Analytics, and/or Webmaster tools

• Digital background - Content Management System experience an asset

• Exceptional oral and written communication skills

• Ability to handle fast paced, demanding customers and initiatives

• Working knowledge of web marketing best practices

• Strong attention to detail and accuracy

• SEO knowledge and familiarity with SEM management and research tools

• Extremely strong problem solving and analytical skills (and a curious nature to match)

• Proven time management skills - able to handle conflicting priorities and juggle multiple tasks

• Ability to stay agile and composed in a fast-paced, ever-changing, start-up environment

 


Education/Experience Requirements:

• Bachelor’s degree (preferred)

• Minimum 2-3 years of relevant customer service experience working with web technology or digital marketing

• Experience in the automotive industry is a bonus!

 

©2017 String Automotive - All Rights Reserved

8A Hollis Street, Groton, MA 01450

(877) 227-8525

Fax: 866-836-3656

sales@stringauto.com

support@stringauto.com